Lingopilot privacy policy

Last updated: October 12, 2026

Lingopilot (“the app”, “we”) translates the content of Shopify stores into other languages. This policy explains what information the app collects when a merchant installs it, how that information is used, and what choices merchants have.

Information we collect

  • Store information: your shop domain, the languages enabled in your store, and an access token Shopify issues so the app can read and write translations.
  • Store content you choose to translate: product, collection, page, blog, navigation, theme, notification, policy and metafield texts, together with their existing translations.
  • Your settings: target languages, glossary terms, store description and tone, plus usage counts (characters translated per month) used for plan limits.

The app does not request access to, and does not store, customer or order information. It contains no tracking, advertising or analytics code.

How we use it

The information is used only to provide the app: to find content that needs translating, translate it, save translations back to your store, protect translations you edit yourself, and enforce your plan’s limits. We never sell it or use it for advertising.

Service providers

  • Shopify: the platform the app runs on; billing is handled by Shopify.
  • Google (Gemini API): store texts are sent to Google’s Gemini API to produce translations. We use the paid API tier, under which Google does not use the content to train its models.
  • Railway: hosts the app and its database in the European Union (Netherlands).

Retention and deletion

Data is kept while the app is installed. When you uninstall, the access token is deleted immediately. Shopify then sends a data-erasure request 48 hours later, on which all remaining data for your store (content index, translation history, glossary, settings and usage) is permanently deleted. Translations already saved in your Shopify store stay in your store.

Your rights

You can view and change your settings and translations in the app at any time. To request access to, correction of, or deletion of your data, or with any question about this policy, contact us at support@ebarion.com. Merchants and individuals in the EU, UK and elsewhere may also have rights under local data-protection law, which we honor.

Changes

If this policy changes, we will update the date above and, for material changes, notify merchants in the app.